What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way, including name, address, medical history, photographs etc. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; geolocation information; mobile device identification numbers; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, recommendations, and personal profile.
The Site may use cookie and tracking technology depending on the features offered. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Cookies can help customise the Site for visitors.
You have the option to accept or disable cookies at any time through your browser. You may refuse to accept browser cookies by activating the appropriate setting on your browser. If you choose to disable your cookies, your user experience may be limited.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. Personal information cannot be collected via cookies and other tracking technology. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users and clients with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
For promotional and marketing purposes
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, phone number, email address, medical history, exercise history and occupation. Your personal information will be used for the specific reasons stated above only.
How do we store, use, share and disclose our site visitors' personal information?
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you.
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our business adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with our site visitors?
As part of the service we provide, we need to be able to communicate with you. We may contact you via email, telephone, text messages, and postal mail.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at